(version 2.3 2012-03-01)
Terms of booking and travel
Terms and
conditions of travel (supplementary to the terms and conditions of travel of the
Association of Swedish Travel Agents and Tour Operators, SRF) of Nordic Travel/Norden Resor i Skåne AB, Hamntorget 2, Box 163,
SE-271 24 Ystad, Sweden
The prices on the price list are given in Swedish kronor (SEK) unless
otherwise specified. We reserve the right to make changes due to price and
exchange rate fluctuations that beyond our control after this date.
Important things to know
before your cabin holiday
As letting agents we are required to ensure that:
·
You are advised in
good time with regard to where keys can be collected. As a rule this
information is provided together with the booking confirmation.
·
The house, cabin or
apartment tallies with the description. We are not responsible for undertakings
that the owner or his/her contact person may have given you directly without
our knowledge and about which we were neither aware nor should have been aware
(try to get such undertakings in writing to be on the safe side).
·
You are informed
about all significant changes that affect your booking.
·
You have access to
the house, cabin or apartment from 15.00 on the agreed day of arrival, until
11.00 on the day of departure, unless otherwise confirmed.
What are your rights as a hirer?
·
If we do not make the
house, cabin or apartment available in the condition promised or at the right
time and we are not able to offer you alternative accommodation that differs so
little from what you have booked that it is of no consequence to you, then you
have the right to cancel the hiring agreement. We must then reimburse all that
you have paid us, with a deduction made for the use you may have had of the
house, cabin or apartment. Instead of cancelling the hiring agreement you can
ask for the hire fee to be reduced. If you have any complaints these should be
brought to the attention of the hosts or responsible supplier as soon as
possible, though within 3 days from the day of arrival. Faults which arise
during your stay should be reported to the hosts immediately so that they have
an opportunity to rectify them.
·
You have the right to
arrange for someone else to take your place and we must accept this person
unless we have particular grounds for refusing. In such an event you must
advise us before the day of taking possession and a rebooking fee of 100 kronor
is then payable.
What are your obligations as a hirer?
·
You must take good
care of the house, cabin or apartment and observe the rules, directions and
regulations that apply. You are yourself responsible for all damage caused to
the property or its fixtures & fittings by your carelessness or that of
anyone in your party
·
You may not use the
house, cabin or apartment for any purpose other than that agreed when making
the booking (normally leisure purposes) and you may not allow more people to
stay overnight in the house, cabin or apartment or in the grounds, than those
stated when making the booking. Bear in mind that children
over 2 years are counted as one person. Other persons can be denied
access.
·
Consider the next
guest! It is of the utmost importance that you leave the house, cabin or
apartment in a well cleaned state. Otherwise we shall be obliged to arrange a
final cleaning at your expense.
Other
What you are hiring is equipped for self-catering, so
you do not need to take sheets, towels or similar items. All properties for
hire are inspected by our personnel. Summer accommodation may often differ from
your own home. The fixtures & fittings may be somewhat spartan.
Crockery and cutlery are not always of a uniform style. The equipment is suited
to the number of persons for which the accommodation is intended. The beds may
be of the simpler variety. You will be staying in new surroundings with new
sounds. During the summer cobwebs, flies and other insects may be found in and
around your holiday home. The letting agent cannot be held responsible for
this. Bear in mind that many of the letting properties do not allow pets and
that smoking is rarely permitted indoors. Even if pets and smoking are
forbidden, this does not mean however that the letting property is proof
against allergies.